Having Trouble Accessing Your Account?

If you are a Student or Scholarship Administrator needing help with your Login or password, please contact our campus Help Desk. You can reach them at:

Thunder Bay: 1-807-346-7777
Orillia: 1-705-330-4008 ext. 6610

or by email at:

helpdesk@lakeheadu.ca

Having Trouble Accessing Your Account?

I have not received an invitation email: If you are serving as a Reference or Reviewer and have not received your invitation email, enter your email address below and click Recover Password. You will receive an email instructing you on how to set a new password, this will not reset your Lakehead password, only your reveiwer/reference password for this site.

I cannot remember my password: If you have forgotten your password, enter your email below and click Recover Password. You will receive an email with instructions on how to recover your password. Please note that this will not reset your Lakehead password, only your reveiwer/reference password for this site.

I never received an email confirming my account: If you are an Applicant or Administrator and you did not receive your account confirmation email, enter your email address below and click Resend Confirmation. An email containing confirmation instructions will be sent to you.

Email Address